1. Digital nature of the product
GET INTERNET READY is delivered digitally after payment. Because access can be provided immediately, cancellation is generally not possible once the payment has been successfully verified and the digital product has been made available, except where applicable law requires otherwise.
2. When to contact us
Please contact us for a duplicate charge, a successful payment without access to the book, a materially corrupted or unusable download that cannot be resolved, or another genuine payment or fulfilment problem.
3. Refund review
Refund requests are reviewed based on the payment record, delivery/access status, the circumstances of the request, and applicable law. Approval is not automatic merely because a digital file has already been accessed or downloaded.
4. Duplicate or incorrect charges
If the same intended purchase is charged more than once, contact us with the relevant Razorpay payment IDs. After verification, an eligible duplicate charge can be refunded.
5. Technical access problems
If payment succeeds but you cannot obtain the book, contact us first so we can verify the purchase and restore access. If fulfilment cannot reasonably be completed, we will review the transaction for an appropriate resolution, including a refund where applicable.
6. Refund processing
If a refund is approved, it will be initiated through the payment channel used for the original transaction. The time for the amount to appear depends on the payment method, bank, network, and payment processor.
7. How to request help
Email skshubham982@gmail.com with the purchaser name, purchase email, and Razorpay payment ID/order ID if available. Do not send card numbers, CVV, UPI PINs, OTPs, or banking passwords.
Contact: skshubham982@gmail.com